Windows 7 compatilbility for FrameMaker 8

[Menahem Rosen]

Three people on my team are currently using FM8. When IT upgraded our computers to Windows 7 (from XP), they were able to re-install Frame 8 and TC 1 without a problem. Now I have a new writer who has been unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation disks we have. (The intention was to set him up with a 30-day trial while we order a license.) Each time, the installation proceeds...until it "rolls back" and uninstalls. You don't even get a chance to enter a serial number or install it as a trial.

The IT people simply reply that FM8 is not compatible with Win7. Can anyone explain why it installed and works on three computers and not on others?

My plan was to purchase a new license (Frame 10, of course) and then downgrade it to Frame 8, rather than spend thousands to upgrade everyone to 10, with limited added value for us. I wanted to do the same (downgrade FM) with TCS. Now, I don't know what to do.

There are several posts on this list that verify that FM8 works on Win7 platforms. Advice, anyone?



Menahem




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[Art Campbell]

I believe if you visit the Frame Download page, there's a patched install
for 8 available that's likely to be lots fresher than the disks you have...

Also, the first couple of things that occurred to me about working with the
disks you have: are that the person who ran the installation a.) didn't
have local admin rights on the PC, b.) Didn't run the installation routine
as Administrator, and/or c.) didn't set the W7 compatibility mode to XP
when they ran the installation.



Art Campbell
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a redheaded girl." -- Richard Thompson
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Post by Menahem Rosen
Three people on my team are currently using FM8. When IT upgraded our
computers to Windows 7 (from XP), they were able to re-install Frame 8 and
TC 1 without a problem. Now I have a new writer who has been unsuccessful
at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation
disks we have. (The intention was to set him up with a 30-day trial while
we order a license.) Each time, the installation proceeds...until it "rolls
back" and uninstalls. You don't even get a chance to enter a serial number
or install it as a trial. ****
** **
The IT people simply reply that FM8 is not compatible with Win7. Can
anyone explain why it installed and works on three computers and not on
others?****
** **
My plan was to purchase a new license (Frame 10, of course) and then
downgrade it to Frame 8, rather than spend thousands to upgrade everyone to
10, with limited added value for us. I wanted to do the same (downgrade FM)
with TCS. Now, I don't know what to do.****
** **
There are several posts on this list that verify that FM8 works on Win7
platforms. Advice, anyone?****
** **
** **
Menahem ****
** **
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[Reng, Dr. Winfried]

Hi,

You do not need to install or run in XP compatibility mode
for FrameMaker 8 on Windows 7.

Apart from that I also do not have more suggestions
other than those which were already posted:
Administrator privileges
Copy installation files on hard disk.

Best regards

Winfried

installation a.) didn't have local admin rights on the PC, b.) Didn't run the installation routine as Administrator, and/or c.) didn't set the W7 compatibility mode to XP when they ran the installation.

[Alison Craig]

I had difficulties with installing Frame 9 (not 8) on a Windows 7 machine and after several failures was given advice from the list to copy the DVD contents onto the system and install without using the DVD drive. This KB article is for Frame 9, but Item 6 tells you how to copy the DVD content onto the system, http://kb2.adobe.com/cps/406/kb406891.html.

Maybe it will help.

Alison

From: framers-***@lists.frameusers.com [mailto:framers-***@lists.frameusers.com] On Behalf Of Menahem Rosen
Sent: Tuesday, March 06, 2012 9:16 AM
To: ***@lists.frameusers.com
Subject: Windows 7 compatilbility for FrameMaker 8

Three people on my team are currently using FM8. When IT upgraded our computers to Windows 7 (from XP), they were able to re-install Frame 8 and TC 1 without a problem. Now I have a new writer who has been unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation disks we have. (The intention was to set him up with a 30-day trial while we order a license.) Each time, the installation proceeds...until it "rolls back" and uninstalls. You don't even get a chance to enter a serial number or install it as a trial.

The IT people simply reply that FM8 is not compatible with Win7. Can anyone explain why it installed and works on three computers and not on others?

My plan was to purchase a new license (Frame 10, of course) and then downgrade it to Frame 8, rather than spend thousands to upgrade everyone to 10, with limited added value for us. I wanted to do the same (downgrade FM) with TCS. Now, I don't know what to do.

There are several posts on this list that verify that FM8 works on Win7 platforms. Advice, anyone?



Menahem





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[Dave Reynolds]

[Mike Wickham]

There was some issues with installing FrameMaker 8 to XP computers with
SP3. Adobe issued a new installer to fix this. (It was issued during
FM9's reign, so after the fact.) Since it sounds like you installed
Windows 7 as an upgrade on some computers and a fresh install on
another, perhaps the version of installer files you are using makes a
difference. Here is a link to the updated FM8 installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4549. Perhaps
using it instead of original installer disks will make a difference.

I also seem to remember reading reports of some installation ills that
were fixed by copying the installation files to the hard disk and
installing from there, instead of from the CD. Perhaps that is all you
need to do.

Mike Wickham

Post by Menahem Rosen
Three people on my team are currently using FM8. When IT upgraded our
computers to Windows 7 (from XP), they were able to re-install Frame 8
and TC 1 without a problem. Now I have a new writer who has been
unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using
the installation disks we have. (The intention was to set him up with
a 30-day trial while we order a license.) Each time, the installation
proceeds...until it "rolls back" and uninstalls. You don't even get a
chance to enter a serial number or install it as a trial.

[Robert M Graw]

Forgive my late entry into this string. As someone already noted,
FrameMaker version 8 is not 64-bit enhanced so users can experience some
operating issues with Windows 7.
Here is what I found as a solution to running FrameMaker 8 in a Windows 7
environment:

Navigate to the folder directory where the FrameMaker executable lives
(C:\Program Files (x86)\Adobe\FrameMaker8).
Open that folder and scroll down until you find the executable file
(FrameMaker.exe).
Right-click on FrameMaker.exe and select Properties.
(Embedded image moved to file: pic18538.gif)

Click on the Compatibility tab.
Check "Run this program in compatibility mode for:" and select your
previous Windows version from the pull-down menu (probably Windows XP
with Service Pack 2 or 3).
(Embedded image moved to file: pic12292.gif)

Click OK and Windows 7 should be able to run FM8 in this compatibility
mode.


(Embedded image moved to file: pic06038.jpg)




From: Menahem Rosen <***@objet.com>
To: "***@lists.frameusers.com" <***@lists.frameusers.com>
Date: 03/06/2012 11:18 AM
Subject: Windows 7 compatilbility for FrameMaker 8
Sent by: framers-***@lists.frameusers.com



Three people on my team are currently using FM8. When IT upgraded our
computers to Windows 7 (from XP), they were able to re-install Frame 8 and
TC 1 without a problem. Now I have a new writer who has been unsuccessful
at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation
disks we have. (The intention was to set him up with a 30-day trial while
we order a license.) Each time, the installation proceeds...until it "rolls
back" and uninstalls. You don't even get a chance to enter a serial number
or install it as a trial.

The IT people simply reply that FM8 is not compatible with Win7. Can anyone
explain why it installed and works on three computers and not on others?

My plan was to purchase a new license (Frame 10, of course) and then
downgrade it to Frame 8, rather than spend thousands to upgrade everyone to
10, with limited added value for us. I wanted to do the same (downgrade FM)
with TCS. Now, I don't know what to do.

There are several posts on this list that verify that FM8 works on Win7
platforms. Advice, anyone?


Menahem







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[Theresa de Valence]

Post by Menahem Rosen
Three people on my team are currently using FM8.

I'm FM8 on Win 7 64. I had NO problems until I tried to "Save as PDF".
Then the problems went on and on. I remembering the install undoing
itself, too. In the end I had to upgrade to Acrobat X.
I HATE Acrobat X and would go back to 8 in a heartbeat if it would still
work.

Theresa